Terms and Conditions


ORDERS & PRODUCTS

All orders are subject to availability. Availability is subject to change and orders are subject to cancellation at the right of Collette.


AUTHENTICITY

    Collette Consignment, guarantees the 100% authenticity of your purchase. We value our reputation with our online and local community. We do not accept, associate, or sell counterfeited merchandise in our store.


    Every item we receive goes through a comprehensive, multi-point inspection to ensure not only the authenticity, but also the quality, and condition that we associate with our brand. Our team is skilled in authenticating, and we also utilize all outside resources available to us. When we have any misgiving regarding an items’ legitimacy, the item is not accepted until all questions and concerns have been addressed and resolved.

    RETURNS

    All sales are final, unless for any reason you have received an item that violates our authenticity guarantee.


    To ensure your happiness with each item purchase from us, we work hard to detail all specifics on each item. These include: pictures, measurements, and descriptions, along with any other necessary or relevant information unique to the item. We strive to place all of this information readily at your disposal to guarantee that you can know as much about your purchase before it arrives. Our goal is to exceed your expectations, please feel free to contact us with questions about any item at nyc@colletteconsignment.com.


    AFFILIATION

    As a luxury consignment shop, we are not affiliated with the brands represented in our inventory or on our site. All designer names, logos and other insignia, are trademarks of each corresponding brand.

     

    PRIVACY

    The terms and conditions of our site are governed by the privacy policy processing all personal data collected from you in connection with your purchase through use of the site.

     

    ERRORS AND INACCURACIES

    We do our best to ensure the details of each of our listings are free of error. Collette will, at any point, correct any errors whether typographical or otherwise when required. If these issues are present within a sales transaction we will make every effort to resolve the matter. Please note that while we have tried to accurately tried to display the colors of products, the actual colors may differ depending on the monitor you use.


    PRICING

      While we try to ensure all prices on our website are accurate, errors may occur. If we discover an error with merchandise in your order, we will give you the option to reconfirm your order at the correct prove or cancelling it. If you do not respond, we will treat your order as cancelled.

       

      FORCE MAJEURE

      We are not liable for any instances outside our control.